White Bear Hotels Co., Ltd. (hereinafter referred to as “our company”)
The hotel business and other businesses operated by our company (hereinafter collectively referred to as “our group”) recognize the importance of customers’ personal information and handle it with care, and in order to provide better products and services, we will promote the following initiatives and take responsibility for protecting customers’ personal information.
Our Group will comply with the Personal Information Protection Act and other laws and regulations related to personal information and privacy protection.
When our group acquires personal information from customers, we will clearly state the purpose of use, obtain consent, and then acquire the information to the extent necessary to achieve that purpose.
Consent can be withdrawn at any time.
When our group uses your personal information, it will do so only within the scope of the intended purpose and will not use it beyond that scope.
In order to provide services with higher added value, our group will jointly use personal information within the scope of the intended use as follows.
If there are separate provisions for the handling of personal information, we will follow those provisions.
[1] Items of personal data to be jointly used
Name (including furigana), email address, address, telephone number, fax number, place of employment (including furigana), work address, affiliation, job title, work telephone number, fax number, password, credit card information, wedding anniversary
[2] Scope of parties using the information jointly
Our Group
[3] Purpose of use by the user
・Providing accommodation, banquet, restaurant (BBQ) services, etc.
・Providing accommodation reservation services
・Providing internet reservation services
・Sending the latest information on our group, promotional information, product and service information, etc. by direct mail or email
・Market research, including marketing analysis, and product development
[4] Person responsible for managing personal information
Our Company
Our Group will strictly manage your personal information and take preventive measures against leakage, loss, damage, falsification, unauthorized access, etc., and other measures necessary for safe management.
When our group uses your personal information, it may entrust the personal information to a third party within the scope of the purpose of use.In
such cases, we will require the third party to strictly manage the personal information and will supervise them in accordance with the Personal Information Protection Act.
Our group will not provide or disclose your personal information to a third party without your consent, except when required by law.
If a customer wishes to disclose, correct, or stop using their personal information held by our Group, we will respond promptly in accordance with our “Procedure for Requests for Disclosure, etc.”
When using your personal information as anonymously processed information, we will make public the items, etc.
For any inquiries regarding the handling of personal information, please contact us at the following details.
2-3-57 Kitako Ryokuchi, Konohana-ku, Osaka 554-0042
“Personal Information Inquiry Desk”
06-6465-4690
We use the personal information provided to us for the following purposes, such as to fulfill our contract with you.
Please note that in order for you to enter into a contract, it is necessary for you to provide us with your personal information.
1. Sale of products, provision of general and membership-based services, and other associated responses
2. Sending information regarding our group’s products, services, preferential treatment, events, etc.
3. Responding to various inquiries, requests for materials, etc.
4. Collecting opinions, requests, etc. for the improvement of products and services.
5. Compiling basic data and statistical data for analyzing customer trends and market research.
6. Fulfilling our group’s obligations, exercising its rights, and responding to these
・Hotel reservations, usage history data
・Group reservations, usage history data
・Restaurant (BBQ) reservations/performance data
・Corporate contract data
・General customer data
・Email newsletter/survey distribution ・Respondent list
・Event participant list
The online reservation service on our website protects personal information with a system called SSL (Secure Sockets Layer).
Information sent and received over the Internet is subject to risks such as eavesdropping, falsification, and impersonation.
By using SSL, you can protect against these threats and send and receive information safely.
SSL protects communications between you and our server through mutual authentication that employs digital signatures and encrypted communications, thereby keeping personal information confidential.
This information includes all personal information such as your name, phone number, and credit card number, and the information you receive is also protected.
Use of this website is at the customer’s own initiative and at their own risk. We take
no responsibility for any damages incurred as a result of the use of information obtained from this website or other websites that have links to this website.
This website is under the management of White Bear Hotels Co., Ltd.
This website can be accessed from countries around the world with different laws, but by accessing this website, customers and our company agree that use of this website will be bound by the laws of Japan, regardless of differences in legal principles.
Furthermore, our company makes no statements or indications on this website as to whether the content of this website is appropriate for the customer’s environment. Customers
access this website at their own free will, and they assume responsibility for their use of this website.